Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Contact information (name, email address, phone number, company name)
• Business information relevant to our services
• Communications between you and our team
• Information provided when completing our questionnaires or forms

1.2 Technical Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referral source and interaction data

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To communicate with you about our services
• To customize our website and content to your preferences
• To analyze website usage and improve user experience
• To comply with legal obligations

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity: To fulfill our contractual obligations to you
• Legitimate interests: To operate and improve our business and services
• Consent: Where you have explicitly provided consent
• Legal obligation: To comply with legal requirements

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Legal requirements and contractual obligations

5. Data Sharing and Transfers

We may share your personal information with:

• Service providers who assist us in delivering our services
• Professional advisers, including lawyers, auditors, and insurers
• Government authorities or other third parties where required by law

All our third-party service providers are required to take appropriate security measures to protect your personal information. We do not allow our third-party service providers to use your personal data for their own purposes.

6. Your Rights

Under UK and EU data protection laws, you have rights regarding your personal data, including:

• Right to access: You can request a copy of the personal information we hold about you.
• Right to rectification: You can ask us to correct any inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you can ask us to delete your personal information.
• Right to restrict processing: You can ask us to restrict processing of your personal information in certain circumstances.
• Right to data portability: You can receive the personal information you provided to us in a structured, commonly used format.
• Right to object: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at contact@techteamіnabox.co.uk.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to remove such information and terminate the child's account.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

techTeamInABox (Hove Capital)

Curtis House

34 Third Avenue

Hove, BN3 2PD

Email: contact@techteamіnabox.co.uk

If you are not satisfied with our response to your concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.